Smart appliances

In December 2018, the Council of Australian Governments (COAG) Energy Council Ministers, including the New Zealand Minister of Energy and Resources, agreed to investigate the case for certain electrical appliances to be demand response capable. South Australia is leading this project on behalf of the Energy Equipment Efficiency (E3) Programme.

E3 is currently seeking your views on whether all new heat pumps, electric hot water cylinders and electric vehicle chargers sold in New Zealand should be demand response capable.

Demand response provides an opportunity for consumers to play a significant role in the operation of the electric grid by choosing to reduce, shift or flex their electricity use during periods of high demand or in response to other system-wide needs, typically in exchange for a payment.

A demand response capable appliance is able to receive a signal that turns it off or reduces its power setting. That signal can be sent remotely (e.g. via the internet or a wireless/mobile network) by the owner of the appliance itself or, if they agree, by another party on their behalf (this agents would require the owner’s consent and could only manage the appliances under agreed conditions).

The consultation paper is available via the link below. Submit your feedback to (and copy to by 5pm 16 September 2019. Please put ‘Smart Appliances’ in the subject line.

Consultation paper - E3 website

All submissions, and the names of those who made them, will be made public. If you do not want this, state that in your covering email that you want your submission to be treated as confidential.

Your feedback will inform a Decision Regulatory Impact Statement to the Council of Australian Governments (COAG) Energy Council in late 2019.

A Smart Appliances Guidance Document provides more information on the proposal, access via link below. If you would like further information or have any questions, you can email EECA at