Solar installer accreditation programme

Programmes should assess elements such as: 

• 'fit and proper person' expectations for business leadership 
• a clear code of conduct 
• appropriate supervision and sign-off for all electrical work by licensed practitioners 
• suitable insurance, health and safety systems, and staff training 
• ongoing professional development expectations.

Programmes should require installers to: 

• demonstrate competence in relevant standards and Building Code requirements 
• provide clear system specifications (modules, inverter(s), warranties) 
• produce a site-specific design, including shading/orientation considerations and indicative energy yield 
• provide transparent, itemised quotes and check site suitability (for example roof condition).

Programmes should ensure installations: 

• match what was quoted (or are re-approved if changes are required) 
• are installed to the Building Code and manufacturer specifications 
• protect roof weathertightness and prevent pest ingress 
• include commissioning, customer handover, and clean-up 
• include an after-sales support process for troubleshooting.

EECA expects the endorsed programmes to enable periodic audits that may include: 

• checks on how installers are assessed and approved 
• targeted quality assurance reviews over time 
• random assessment of completed installations 
• clear processes to address corrective actions where required.

EECA endorsement does not replace any legal obligations. Solar PV and battery systems must still comply with all relevant legislation, regulations, and standards.

Solar technology and standards evolve. EECA expects the minimum criteria to be updated as and when needed, with appropriate notice and transition periods.

No. EECA’s role is to endorse accreditation programmes that assess installers against robust criteria.

Yes—endorsed programmes will be expected to maintain standards and enable third-party auditing.

Over time, customers should find it easier to identify installers operating under programmes that meet consistent minimum expectations.

Under the Official Information Act 1982 (OIA), information held by EECA is to be made available to requestors unless there are grounds for withholding it. The grounds for withholding information are outlined in the OIA.   

If you are making a submission, you may wish to indicate any grounds for withholding information included in your submission. Reasons for withholding information could include information that is commercially sensitive or personal (such as names or contact details). An automatic confidentiality disclaimer from your IT system will not be considered as grounds for withholding information.   

EECA will consider your preference when determining whether to release information. Any decision to withhold information requested under the OIA may be reviewed by the Ombudsman.